Transparency

AI Use Policy

AI can speed up parts of research, writing and software work, but it does not become a source, a clinician or an excuse to publish an unverified claim.

Our position

AI is an assistive tool, not an authority. A model output is not evidence, not a credential and not clinical review.

Where AI may be used

  • organizing research questions and possible content structures;
  • drafting or editing language that is later checked against real sources;
  • software development, QA and repetitive technical work;
  • search-intent clustering and internal-link planning;
  • specific assessment features that explicitly disclose AI-assisted evaluation or generation.

AI-assisted content

AI assistance may be part of drafting, restructuring or checking content. The named author or editorial owner remains accountable for what is published. AI is not listed as a human author and must not invent first-person clinical experience, quotations, credentials, patient stories or references.

Search-engine optimization is not a valid reason to publish AI-generated commodity content at scale. New pages still have to pass the same intent, evidence, usefulness and cannibalization checks as manually drafted content.

Source verification

AI output cannot be cited as factual support. Material claims must be checked against the underlying source, and references must be opened and verified before publication. If a source cannot be verified, the claim is removed, qualified or held.

Clinical limits

AI does not perform independent clinical review and does not turn educational content into medical advice. Clinical pages remain subject to the qualified clinical review gate. AI is not permitted to fabricate diagnostic certainty, emergency instructions or treatment recommendations that are not supported by authoritative guidance.

AI in assessment features

Some development or paid cognitive products may use AI-assisted evaluation of open-text responses. When AI materially affects a user-facing result, the product should explain that role, the limits of the interpretation and the fact that an automated evaluation is not equivalent to a supervised professional assessment.

Production AI scoring, Worker calls and entitlement flows remain separate product-release concerns and must pass their own technical, privacy and reliability gates before the service is offered.

Privacy and sensitive information

AI features should receive only the data necessary for the specific function. Raw clinical answers or inferred conditions are not sent to providers, advertising systems or unrelated partners by default. The current Privacy Policy governs user data handling.

Disclosure and accountability

We disclose AI use when a reasonable reader would want to know how content or a result was produced, especially when automation materially shapes an assessment result. Google Search Central also recommends clarity about the “how” of content production when automation is substantially involved. See Google's people-first content guidance.

Questions or concerns? If a page appears to conflict with this policy, tell us. A policy is useful only if the implementation can be checked against it.

Related trust policies

How the pieces fit together

Editorial policy

How topics are chosen, researched, written, attributed, updated and kept independent from commercial pressure.

Evidence standards

Which sources can support factual, psychological and health claims, and how uncertainty is handled.

Clinical review policy

What must happen before clinical content or screening routes can claim qualified clinical review or become acquisition pages.

Corrections policy

How readers can report errors and how substantive factual corrections are documented.

Provider verification policy

The checks required before a future provider profile can be labelled verified.

Provider ranking & sponsorship

How future provider ordering, referrals, paid relationships and sponsorship must remain transparent.

Accessibility statement

Our accessibility target, current testing status, known limits and how to report an access barrier.