Research quality

Evidence Standards and Source Policy

Not every citation carries the same weight. This page explains which sources can support which kinds of claims and what we do when the evidence is mixed, limited or changing.

Core rule

A reference is useful only when it actually supports the nearby claim. We prefer the strongest practical source for the question rather than adding citations for appearance.

Source hierarchy

Source levelTypical useExamples
Primary authoritativeDefinitions, official guidance, instrument documentation, laws or public-health recommendationsGovernment agencies, professional bodies, official publishers, instrument manuals or source documentation
Evidence synthesisBroad conclusions about associations, outcomes or treatment evidenceSystematic reviews, meta-analyses, major evidence reviews
Peer-reviewed primary researchSpecific studies, mechanisms, validation findings and emerging questionsPeer-reviewed journal articles with a population and method relevant to the claim
High-quality institutional explanationPlain-language context when the underlying evidence is establishedUniversity medical centers, established nonprofit health organizations and specialist institutions

Claim-to-source rules

  • Material factual claims should be traceable to a source close enough that a reader can tell what it supports.
  • A source about one population is not presented as direct evidence for a different population without explaining the limitation.
  • Correlation is not rewritten as causation.
  • A single study is not presented as a settled consensus when the wider literature is mixed.
  • Secondary explainers do not replace an available primary or official source for a central claim.

Clinical and safety claims

Content about symptoms, diagnosis, treatment, self-harm, crisis, medication, screening thresholds or other high-impact health decisions receives the highest sourcing threshold. Where official guidance or validated instrument documentation exists, we prioritize it and make clear when a tool is a screen rather than a diagnosis.

Clinical acquisition pages remain subject to the separate clinical review gate. Evidence research alone does not equal qualified clinical review.

Statistics, scores and numerical claims

Numbers need a source that supports the number, population, timeframe and measurement being described. We do not manufacture precision from a broad finding. When a statistic is likely to change, we record the source date and recheck it when the page is materially updated.

Uncertainty, disagreement and limitations

When high-quality sources disagree, the page should explain the disagreement rather than force a false single answer. We distinguish established findings, reasonable interpretation and speculation. Limitations belong near the claim they constrain, not hidden in a generic disclaimer at the bottom.

What does not count as evidence by itself

  • AI-generated text or an AI summary
  • Search-result snippets without checking the underlying source
  • Unverified social-media posts or forum comments
  • Marketing copy from a company with a direct interest in the claim
  • A citation that discusses the topic but does not actually support the statement being made

Freshness and source rechecking

We prefer a current authoritative source when the fact can change, while keeping older foundational research when it remains scientifically relevant. A newer publication is not automatically better simply because it is newer. Meaningful source changes trigger a real content review and, when warranted, a new modified date.

Questions or concerns? If a page appears to conflict with this policy, tell us. A policy is useful only if the implementation can be checked against it.

Related trust policies

How the pieces fit together

Editorial policy

How topics are chosen, researched, written, attributed, updated and kept independent from commercial pressure.

Clinical review policy

What must happen before clinical content or screening routes can claim qualified clinical review or become acquisition pages.

Corrections policy

How readers can report errors and how substantive factual corrections are documented.

AI use policy

Where AI may assist the platform, what it cannot replace, and how source verification and accountability work.

Provider verification policy

The checks required before a future provider profile can be labelled verified.

Provider ranking & sponsorship

How future provider ordering, referrals, paid relationships and sponsorship must remain transparent.

Accessibility statement

Our accessibility target, current testing status, known limits and how to report an access barrier.