Have a question about your results, a technical issue, or want to learn more about our assessments? We respond to every message.
We typically respond within 24–48 hours on business days.
We respond to all messages within 24–48 hours on business days. For urgent technical issues we aim for same-day response.
Prefer email? Reach us directly:
Check your spam folder first. If not there, contact us with your order ID and we will resend it within a few hours.
Yes. Each test session is independent. We recommend waiting at least 2 weeks between attempts for the most reliable result.
Our tests are screening instruments, not Mensa-accredited admission tests. For Mensa admission you must take an officially supervised Mensa test.
Email admin.desperateminds@gmail.com with your request and we will process it within 7 days.