Legal

Terms of Service

Last updated: January 1, 2025

These Terms of Service ("Terms") govern your use of the DesperateMinds website and cognitive assessment services located at desperateminds.com ("the Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

1. Use of the Service

DesperateMinds provides online cognitive and psychological assessments for informational and personal development purposes. You must be at least 18 years of age to use this Service. By using the Service, you confirm that you meet this age requirement.

You agree to use the Service only for lawful purposes and in a manner consistent with these Terms. You agree not to:

2. Assessment Results and Limitations

DesperateMinds assessments are screening instruments designed for informational and personal development purposes. They are not clinical diagnostic tools and are not a substitute for professional psychological evaluation by a licensed clinician.

Assessment results are influenced by many factors including your current state of mind, environment, fatigue, familiarity with test formats, and individual variation. A single test sitting does not define your cognitive ability. We recommend treating results as one data point among many rather than a definitive measure.

DesperateMinds makes no warranty that assessment results accurately represent your cognitive ability for any specific professional, academic, or clinical purpose. We expressly disclaim liability for any decisions made based on assessment results.

3. Payments and Refunds

Payments are processed securely. All prices are in US dollars unless otherwise stated.

We offer a full refund within 14 days of purchase, no questions asked. If you are not satisfied with your purchase for any reason, contact us at admin@desperateminds.com within 14 days of your purchase date and we will issue a complete refund promptly.

To request a refund, email us at admin@desperateminds.com with your order details. Refunds are processed within 5 business days.

If you believe you have been charged incorrectly, contact us at admin@desperateminds.com within 30 days of the charge.

4. Intellectual Property

All content on DesperateMinds — including assessment questions, scoring algorithms, report templates, blog articles, design elements, and the CMIAS battery of instruments — is the intellectual property of DesperateMinds and is protected by copyright law.

You may not reproduce, distribute, publish, or create derivative works from any content on the Service without our prior written permission. Personal reports generated from your assessment results are licensed to you for personal use only and may not be resold or distributed.

5. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please read it carefully.

6. Third-Party Services

The Service uses third-party services including Google Analytics, Google AdSense, and Stripe. Your use of these services is subject to their respective terms and privacy policies. We are not responsible for the practices of these third parties.

The Service may display advertisements through Google AdSense. We do not control the content of these advertisements and are not responsible for advertiser claims.

7. Disclaimers and Limitation of Liability

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or harmful components.

To the maximum extent permitted by applicable law, DesperateMinds shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from these Terms or your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim, or $50, whichever is greater.

8. Mental Health and Sensitive Assessments

Some DesperateMinds assessments cover sensitive topics including anxiety, depression, trauma, and related psychological experiences. These assessments are provided for informational and self-awareness purposes only and are not diagnostic tools.

If you are experiencing a mental health crisis, please contact a qualified mental health professional or emergency services immediately. In the United States, you can reach the 988 Suicide and Crisis Lifeline by calling or texting 988.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to the website with an updated "last updated" date. Your continued use of the Service after changes constitutes your acceptance of the revised Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of competent jurisdiction.

11. Contact

Questions about these Terms should be directed to:

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